Privacy Policy

Last updated: July 28, 2026

1. Who we are
Rancho Rincón Inn is a small inn located in Baja California Sur, Mexico. We provide accommodations and retreat stays for individuals and groups.
If you have any questions about this Privacy Policy, you can contact us at:

• Email: [your email]

• Phone: [your phone number]

• Address: [your postal address, Baja California Sur, Mexico]
   

2. Information we collect
We do not accept or process online bookings or online payments through this website. However, we may collect personal information when you:

• Fill out a contact or inquiry form on our website

• Send us an email

• Call or message us using the contact details on the site

• Sign up to receive updates or newsletters (if available)

• The information we may collect includes:

• Name

• Email address

• Phone number

• Country or city of residence (if you choose to share it)

• Preferred dates of stay and number of guests

• Any other information you choose to include in your message

We do not intentionally collect sensitive personal information (such as health data, government ID numbers, or financial account details) through our forms or email.
 
3. How we use your information
We use the information you provide to:

• Respond to your questions and inquiries

• Communicate with you about availability, rates, and retreat options

• Provide information about our inn, rooms, and services

• Keep internal records of inquiries and stays

• Improve our communication and guest experience

If you sign up for updates or newsletters, we may also use your email address to send you occasional news, offers, or information about Rancho Rincón Inn. You can unsubscribe at any time by following the instructions in the email or by contacting us directly.
 
4. Legal basis for processing (for guests from the EU/EEA or UK)
If you are located in the European Union, European Economic Area, or the United Kingdom, we process your personal information based on:

• Your consent – when you voluntarily provide information through a form or email

• Our legitimate interests – to respond to your inquiries, manage potential stays, and operate and improve our inn and website

• Legal obligations – when we must keep certain records for tax, accounting, or other legal reasons

5. How we store and protect your information
We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. This may include:

• Using secure email and password-protected devices

• Limiting access to personal information to people who need it to respond to you or manage your stay

• Keeping records only as long as necessary for the purposes described in this policy or as required by law

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
 
6. Sharing your information
We do not sell or rent your personal information.
We may share your information only in the following situations:

• Service providers: With trusted service providers who help us operate our website, email, or communications (for example, website hosting or email services), and only to the extent necessary for them to provide their services.

• Legal requirements: When we are required to do so by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our guests or others.

We do not share your information with third parties for their own marketing purposes.

7. Cookies and website usage
Our website may use cookies or similar technologies to:

• Help the site function properly

• Understand basic usage (such as which pages are visited)

We do not use cookies to track individual users for advertising purposes.
You can usually control cookies through your browser settings. If you disable cookies, some parts of the website may not work as intended.

8. International transfers
Our inn is located in Mexico, and our website may be hosted on servers in other countries. If you are visiting from outside Mexico, your information may be transferred to and processed in Mexico or other locations where our service providers operate.
By contacting us or using our website, you understand that your information may be processed in countries that may have different data protection laws than your home country.

9. Your rights
Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you

• The right to correct inaccurate or incomplete information

• The right to request deletion of your information, when legally possible

• The right to object to or restrict certain types of processing

• The right to withdraw your consent, where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 1. We may need to verify your identity before responding to your request.
 
10. Data retention
We keep your personal information only as long as necessary to:

• Respond to your inquiries

• Manage potential or past stays

• Comply with legal, tax, or accounting obligations

When information is no longer needed, we will delete it or anonymize it where possible.

11. Third-party links
Our website may contain links to other websites (for example, social media, local attractions, or services). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.
 
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information